PRODUCT DETAILS
Product Information: VAULT Road Runners with original Vault logo. VAULT engraving on the bottom.
Important Sizing Note: VAULT Road Runners run true-to-size, ALL SIZES LISTED IN US MEN’S. If you are between sizes we recommend sizing up by 1/2.
Important Shipping & Handling Note: All orders are considered Pre-Order please allow 7-14 days for shipment. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
NO REFUNDS. NO RETURNS. NO EXCHANGES.
REVIEWS
SHIPPING & RETURNS
Vault Road Runners - Moss
NOTICE 08/13/22:
Due to Covid-19 and the recent Monkeypox outbreak, for the safety of our customers and staff, all sales are final and we are suspending returns and exchanges until further notice.
DOMESTIC
We are unable to cancel, refund, or change your order after it is placed.
- After order is placed, you will be sent a confirmation email. Once an order has been shipped, you will receive an email with a tracking number.
- All orders are shipped with Signature Confirmation, please watch your tracking to make sure you or someone in your home is available to sign for your package, sign up for delivery updates via the tracking link provided. If you are not home the shipping provider will allow you reschedule your delivery date and time. Please reach out to them for redelivery scheduling. Vault is not responsible for any scheduling delivery issues.
- Orders are typically processed (pre-shipment) within 3-6 business days. However, due to the current logistics environment, orders may take up to 30 business days to be shipped/arrive.
- Pre-orders will ship during the dates listed on the TERMS & CONDITIONS, at time of purchase.
- Separate orders or orders with multiple items will be combined, and may require extra processing time.
- Shipping typically takes 4-6 business days via UPS, USPS or FedEx, but delays from the courier can happen.
- We ship to the address provided by the customer, and we are not responsible for lost or missing orders due to an incorrect shipping address provided or a courier misdelivery and/or loss of package.
- Customer is responsible for re-delivery fee.
INTERNATIONAL
We are unable to cancel or change your order after it is placed.
We currently offer flat rate shipping to select countries. Our shipping rates cover duties and taxes.
- Shipping takes 10-14 business days via UPS or DHL (not including any customs and duties delays).
- Orders are typically processed (pre-shipment) within 3-6 business days. However, due to the current logistics environment, orders may take up to 14 business days to be shipped.
- We are unable to ship to PO boxes/ local post office boxes - USPS and DHL is unable to deliver to them.
- Pre-orders will ship during the dates listed on the TERMS & CONDITIONS, at time of purchase.
- Separate orders or orders with multiple items will be combined, and may require extra processing time.
- Original shipping costs are non-refundable.
- We do not accept exchanges.
